Privacy Policy
Last Updated: August 30, 2026
1. Introduction
Beijing ECG Doctor Technology Co., Ltd. ("we," "us," or "our") operates www.5etea.com (the "Website"). We are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
2. Information We Collect
Information You Provide
- Email address (when you take the assessment)
- Your answers to our wellness assessment questionnaire
- Optional information you choose to provide (e.g., feedback, support requests)
Information Collected Automatically
- Device and browser information (e.g., browser type, IP address, operating system)
- Usage data (e.g., pages visited, time spent, referral source)
- Cookies and similar technologies (see our Cookie Policy)
Payment Information
We do not store or process credit card numbers. All payments are processed by our payment provider, PingPong Pay, which handles your payment information in accordance with its own privacy and security policies. We may receive limited information from our payment provider (such as payment status and the last four digits of your card) solely to confirm your purchase.
3. How We Use Your Information
We use your information to:
- Deliver your assessment results and purchased reports (PDF)
- Send you email communications you have requested (e.g., your report, newsletters)
- Improve and personalize our assessment tool and content
- Respond to your questions and support requests
- Analyze website usage to improve our services
- Comply with legal obligations
4. How We Do Not Use Your Information
We do not sell your personal information. We do not share your personal information with third parties for their own marketing purposes. We do not use your health-related information for advertising or ad targeting.
5. Legal Bases for Processing (GDPR — EEA / UK / Switzerland)
We process your personal information based on:
- Your consent (which you may withdraw at any time)
- Performance of a contract (e.g., delivering your purchase)
- Our legitimate interests (e.g., improving our services), where your rights do not override those interests
- Legal obligations
Because your assessment answers may be considered health data (a special category of personal data under the GDPR), we process them only with your explicit consent. You may withdraw consent at any time by contacting us.
6. Data Retention
- Assessment answers: deleted automatically 30 days after your assessment
- Email address and account data: retained while your account is active, or as long as needed to provide services
- Payment records: retained as required by law (typically 6–7 years for tax purposes)
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Delete your information ("right to be forgotten")
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
- Opt out of marketing communications at any time
- Lodge a complaint with your local data protection authority
- Confirm whether we process your personal data and access that data
- Correct inaccuracies in your personal data
- Delete your personal data
- Obtain a copy of your personal data in a portable format
- Opt out of the processing of your personal data for targeted advertising, the sale of personal data, and profiling in furtherance of decisions that produce legal or similarly significant effects
Because your assessment answers may be considered sensitive data (health-related) under the VCDPA, we process them only with your explicit consent. You may appeal a decision regarding your request by contacting us at hello@5etea.com within 45 days. We will respond to verified requests within 45 days.
8. Do Not Sell or Share My Personal Information (California)
We do not sell or share your personal information. If you have questions or would like to exercise your rights, contact us at hello@5etea.com.
9. Children's Privacy
Our Website is not intended for children under 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us and we will delete it.
10. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information, including encryption in transit (HTTPS) and restricted access to personal data. No method of transmission over the Internet is 100% secure.
11. Third-Party Services
We may use third-party service providers (e.g., email delivery, analytics, payment processing) who process information only on our behalf and under our instructions.
12. International Data Transfers
Our Website is hosted on servers located in the United States (Virginia). If you are located outside the United States, your information may be transferred to and processed in the United States. We take appropriate safeguards for such transfers, including Standard Contractual Clauses where applicable.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting a notice on our Website and/or by email. The "Last Updated" date at the top indicates when this policy was last revised.
14. Contact Us
If you have questions or concerns about this Privacy Policy or your data, contact us at:
Beijing ECG Doctor Technology Co., Ltd.
Shangdi Tenth Street Brilliant International Plaza Building 5 Room 1501 Haidian District Beijing China
hello@5etea.com